Having a formal contractual agreement is a vital component of a successful partnership with a chauffeur service company.
When procured and managed effectively, a reliable chauffeur service provider will not only help you maximize the ROI in your business travel investments but also help you achieve 100% compliance with the duty of care policies of your organization, as well as keep your travellers safe and productive while on the road.
If you are planning to hire a chauffeur service in 2019, then make sure to read this infographic as we detail the actionable strategies you can implement to ensure that the luxury chauffeur car that you’ll be partnering with is the perfect fit for your organisation.
- Identify the Requirements Of Your Organisation
Talk to your employees and regularly conduct organization-wide surveys to understand what they want and to ensure that you will get the correct level of service that supports your business needs. Make sure to include important elements in your RFI (Request for Information) were technology, price and simplicity/ease of booking and use, among others.
Also, avoid being too prescriptive during an RFI because you want vendors to add innovation. List everything your incumbent supplier is providing you –and everything your business would like to receive both in the short- and long-term and put it into a spreadsheet, so suppliers could tick whether and when they could do it. In order to make your business travel programme a success, you should not end up with the same or less than what you had.
- Ensure Detailed Vetting Process
If possible, do a site visit to make certain their chauffeur training and procedures are in place as documented in the RFP (Request for Proposal), and meet their employees and ask them about the programme, to ensure that they are fully versed and compliant. You must also look at their vetting process and ask to see the driver file, to ensure the vendors are doing the vetting process they claim.
- Consider Multiple Contracts
To ensure your business travellers will get a ride during peak season and avoid the hassles of unexpected fleet downtime, it is advisable to setup contract to at least two ground transport vendors. Give suppliers an equal percentage of the work that is scalable, so that if one is performing poorly or needs assistance in reducing volume, you can reduce their allocation for a set period and share it between the others. It is set up that will allow the vendors and your program to succeed in the long run.
- Send Out RFPs Strategically
As much as possible, send RFPs at a time when your industry peers are not doing the same. Vendors responding to one RFP will give it a lot more thought than if they are responding to a dozen. Also, talk to your current suppliers and enquire what they would suggest to stop you from going to market – sometimes it costs less to renegotiate a contract and bring in changes than to go out to find a new supplier.
Wherever you plan to go this 2019 – for business, for pleasure, or both – we are looking forward to providing only the finest premium chauffeured service you will ever experience. Visit our website today at www.hyryde.com to know more about our premium chauffeured services.