As technology keeps on evolving at a breakneck speed, industries such as including corporate travel are starting transform into a sector that is entirely driven by cutting edge tools and platforms. While these groundbreaking changes are still incomprehensible for some travel buyers and managers, it is still important not to get distracted by these innovations and forget what is important for travellers.
As in any industry, it is vital for ground transportation providers to let go of any obsolete approach and method in managing corporate travel. However, they should not rely alone on newer technology to ensure a seamless travel experience for their clients as well. Rather, it should be a combination of technology, delivery and reliability of the service, a great chauffeur, and duty of care.
TNCs and Car Rentals: Innovating Towards Convenience and Security
The rise of TNCs (transport network companies) has introduced user-friendly platforms that connect passengers to the drivers. The development of this technology is truly groundbreaking – and has accelerated technological advancements in all areas of ground transportation.
On the other hand, the rental car industry continues to rely on their reservation systems, which have matured and worked for the most part. Most big players in this industry have shifted to a single reservation system to make the booking process more efficient. To ensure the reliability of these systems, car rental providers, like their other counterparts, invests constantly on maintenance and upgrade. Many are also cautious to invest in any future innovations until they are complete and tested.
It is also worth notetaking that no technology introduced in the ground transport sector is foolproof. One example is the usage of a credit card as payment by most ground transport providers. To ensure the security of credit card and personal information of their clients, it’s imperative for suppliers to be PCI compliant.
Chauffeur Car Service: A Different Take on Security and Booking Systems
With thousands of different chauffeur companies in the market and a multitude of different systems used by these companies, the chauffeur industry has a different story when it comes to an effective and secure booking system.
Compared to car rental industry, the chauffeur industry is fragmented and the largest players have only a small percentage of the market. There is no uniform technology throughout the industry or a supplier’s entire network of affiliates. Even if there were reliable and cutting-edge reservation systems available, only the largest companies could afford to implement them.
With such risk in the security, it has become a priority for corporate travel buyers to book reservations on chauffeur companies that implement the best technology that there is to ensure the duty of care and productivity of their travelling employees. Some companies are motivating travelling employees to use the online booking tools provided by suppliers to make the booking process much faster.
The Hyryde app is one example of developed technology that makes the transportation reservation much simpler and less time-consuming for business travellers. It allows corporate customers to get quotes, book ride on-demand, scheduled multiple rides, and view the arrival of the chauffeur real-time. Hyryde also provides a corporate portal which allows its clients to see the history of booked rides and communicate with the chauffeur in real-time. Overall, it promotes convenience to all its clients without compromising the comfort and security of the travellers.
As technology in ground transport progresses at a rapid rate, it becomes more difficult to determine what new app or new car service should be used. The important point is that you must do your due diligence to find out the reality versus the promises made by the sales and marketing pitch of the ground transport providers.
To learn more about our premium chauffeured services, contact Hyryde today at UK T: +44 (0) 207 117 6023 / US T: +1 855 901 0303 or send an email to firstname.lastname@example.org